In the current situation of increasing labor shortages in the labor market, companies need to optimize the allocation of human resources more precisely to ensure that key operational links are not affected. As an efficient data analysis tool, Process Mining can help enterprises find out the best solution for operation bottlenecks and manpower allocation through in-depth analysis of processes. In this way, companies can not only optimize their recruitment and retention strategies, but also ensure smooth operations, which in turn improves overall productivity.
Process Mining：Analyze the priority of recruitment positions from the work process
Companies should consider which key positions need to be filled first to avoid operational bottlenecks caused by labor shortages in important areas. With Process Mining, we can clearly see which parts of the company’s processes work most frequently and are critical to the company’s operations. For example, in a company, “processing” and “project work” occur much more frequently than “quotation”, “precision measurement” and other work. Therefore, when faced with labor shortages, it should be a priority to ensure that the colleagues responsible for these critical links do not affect operations due to lack of manpower.
Provide immediate job guidance and assistance to reduce the chance of leaving
In addition to recruiting new talent, companies should also focus on how to retain existing employees. When employees face challenges, having access to real-time guidance and assistance is critical to their job satisfaction. With Process Mining, companies can identify areas where the work is longer than average, which often means that the work is difficult or unfamiliar to employees. For example, if a company’s image modeling hours are significantly long, it may indicate that employees are struggling with their work, and managers can provide guidance and training to help employees better complete their tasks.
Use data analytics to recruit strategies to create maximum benefits
How to create maximum benefits with minimum cost? When companies choose to recruit different levels of talent, they can use Process Mining to compare the performance of similar positions. For example, is it more cost-effective to recruit one engineer with a monthly salary of 100,000 yuan or two assistant engineers with a salary of 50,000 yuan with a salary budget of 100,000 yuan? Through data analysis, enterprises can measure the efficiency of both and their ability to take on cases. If an assistant engineer can take on 267 cases per year, and an engineer can take on 291 cases, then the best talent acquisition allocation strategy can be derived when combined with compensation costs.
Plan promotion paths and precise on-the-job training
To effectively retain talent, it is important to provide a clear promotion path and accurate on-the-job training. Through Process Mining, enterprises can compare the difference in the average working time of different positions in various jobs, find out the ability gap between assistant engineers and engineers, and provide targeted training for the parts with large differences, so as to help employees shorten the ability gap and achieve career development.
Streamline manpower allocation and improve work efficiency
In the face of the wave of labor shortages, how to complete more work with less labor cost is a problem that enterprises need to solve urgently. Process Mining can help companies gain insight into human engagement at every stage of the process to find areas where they can streamline. For example, in a pre-production meeting, if there are too many people involved, the company can further analyze who does not need to participate, so as to streamline the meeting and reduce personnel costs, so as to achieve the effect of improving efficiency.
With Process Mining, companies can accurately identify bottlenecks and improvement opportunities in the operation process in a data-driven manner, and achieve more efficient resource allocation and personnel management. In the face of the challenge of labor shortage, this decision-making method based on objective data can help enterprises achieve the best results in retention, recruitment, and staff reduction, and ultimately improve the operational efficiency and competitiveness of enterprises.
KSCC is a management consulting company in Taiwan. Our services include corporate in-house training, consulting, and leadership management.For more information about our corporate services, please feel free to visit our website: https://kscthinktank.com.tw/custom-training/